tm777 Privacy Policy

1. Introduction

tm777 ("we," "us," "our," or "the Company") operates the online casino and sports betting platform accessible at tm777.club (the "Platform"). We are committed to protecting the privacy and personal data of all users, including registered players, visitors, and prospective members from across the Philippines — from Manila and Makati to Cebu, Davao, and Quezon City.

This Privacy Policy describes how tm777 collects, uses, stores, discloses, and protects your personal information in connection with your use of the Platform. It is intended to comply with the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC) of the Philippines.

By registering an account, accessing the Platform, or otherwise interacting with tm777, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. If you do not agree, please discontinue use of the Platform immediately.

This Privacy Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference.

2. Personal Data We Collect

tm777 collects the following categories of personal data from users of the Platform:

We do not intentionally collect sensitive personal information (as defined under the DPA) unless strictly required for identity verification or legal compliance purposes, in which case we will seek your explicit consent.

3. How We Collect Your Data

tm777 collects personal data through the following means:

• Direct Interactions: When you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, or participate in promotions.
• Automated Technologies: When you browse the Platform, we automatically collect technical and usage data via cookies, web beacons, server logs, and similar tracking technologies.
• Third-Party Sources: We may receive data from payment processors (e.g., GCash, PayMaya, BPI), identity verification providers, fraud prevention services, and analytics partners — solely for the purposes described in this Policy.
• Publicly Available Sources: In limited circumstances, we may collect data from publicly available sources to verify identity or comply with anti-money laundering (AML) obligations.

4. Purpose of Processing

tm777 processes your personal data for the following purposes:

• To create, manage, and maintain your player account on the Platform.
• To verify your identity and age (you must be 21 years or older) in compliance with applicable Philippine gaming regulations.
• To process deposits, withdrawals, and other financial transactions via GCash, PayMaya, BPI, BDO, Metrobank, and other accepted payment methods.
• To provide customer support and respond to your queries, complaints, and feedback.
• To detect, investigate, and prevent fraud, money laundering, and other prohibited activities.
• To comply with legal and regulatory obligations, including AML/KYC requirements and PAGCOR-related compliance.
• To personalize your gaming experience and deliver relevant promotions and offers (where you have consented to marketing communications).
• To monitor and improve Platform performance, security, and user experience.
• To enforce our Terms & Conditions and other applicable policies.
• To support responsible gaming initiatives, including monitoring for problem gambling indicators and administering self-exclusion requests.

5. Legal Basis for Processing

Under the Data Privacy Act of 2012, tm777 processes your personal data on the following legal bases:

• Contractual Necessity: Processing is necessary to perform our contract with you (i.e., to provide the Platform services as described in our Terms & Conditions).
• Legal Obligation: Processing is required to comply with applicable Philippine laws and regulations, including AML laws, gaming regulations, and tax obligations.
• Legitimate Interests: Processing is necessary for our legitimate business interests, such as fraud prevention, platform security, and service improvement, provided these interests are not overridden by your rights.
• Consent: For certain processing activities, such as marketing communications and non-essential cookies, we rely on your explicit consent, which you may withdraw at any time.

6. Data Sharing & Disclosure

tm777 does not sell, rent, or trade your personal data. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection agreements:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, to process your financial transactions.
• Identity Verification Providers: Third-party KYC and age verification services used to confirm your identity and eligibility.
• Fraud Prevention & Security Services: Providers that help us detect and prevent fraudulent activity, money laundering, and unauthorized access.
• IT & Platform Infrastructure Providers: Cloud hosting, database, and technical service providers that support the operation of the Platform.
• Regulatory Authorities: Government agencies, law enforcement, and regulatory bodies (including PAGCOR and the National Privacy Commission) where required by law or court order.
• Professional Advisors: Legal counsel, auditors, and compliance consultants, subject to professional confidentiality obligations.

All third-party service providers engaged by tm777 are contractually required to process your data only for the specified purposes and to maintain appropriate security measures consistent with the DPA 2012.

7. Data Retention

tm777 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Account Data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with AML and gaming regulatory requirements.
• Financial Transaction Records: Retained for a minimum of five (5) years from the date of the transaction, as required by Philippine AML laws.
• KYC / Identity Verification Documents: Retained for a minimum of five (5) years following account closure or the completion of the relevant transaction.
• Customer Support Communications: Retained for up to three (3) years from the date of the interaction.
• Marketing Consent Records: Retained until you withdraw consent or for three (3) years from the last interaction, whichever is earlier.

When personal data is no longer required, tm777 will securely delete or anonymize it in accordance with our data disposal procedures.

8. Data Security

tm777 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the Platform.
• Encryption of sensitive data at rest, including financial information and identity documents.
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis.
• Regular security audits, vulnerability assessments, and penetration testing.
• Multi-factor authentication for administrative access to systems containing personal data.
• Incident response procedures for detecting, reporting, and managing data security breaches.

While tm777 takes all reasonable steps to protect your data, no method of electronic transmission or storage is 100% secure. You are responsible for maintaining the confidentiality of your account credentials and for notifying us immediately of any suspected unauthorized access.

9. Cookies & Tracking Technologies

tm777 uses cookies and similar tracking technologies to enhance your experience on the Platform. A cookie is a small text file stored on your device when you visit a website. We use the following types of cookies:

• Strictly Necessary Cookies: Essential for the Platform to function correctly, including session management and security features. These cannot be disabled.
• Performance & Analytics Cookies: Help us understand how players use the Platform, which pages are most visited, and where errors occur — allowing us to improve the user experience.
• Functional Cookies: Remember your preferences (such as language settings and display options) to provide a more personalized experience on tm777.
• Marketing & Targeting Cookies: Used to deliver relevant promotions and offers based on your activity on the Platform. These are only activated with your consent.

You can manage or disable cookies at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. For instructions on managing cookies in your specific browser, refer to your browser's help documentation.

10. Your Data Privacy Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by tm777:

• Right to Be Informed: You have the right to know how your personal data is being collected, processed, and used by tm777.
• Right of Access: You may request a copy of the personal data we hold about you, along with information about how it is being processed.
• Right to Rectification: You may request correction of any inaccurate or incomplete personal data we hold about you.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to Object: You may object to the processing of your personal data for direct marketing purposes or where processing is based on our legitimate interests.
• Right to Data Portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer using the details provided in Section 14 of this Policy. We will respond to all verified requests within thirty (30) days, as required by the DPA 2012. We may need to verify your identity before processing your request.

11. Minors & Age Restriction

tm777 is strictly an adults-only platform. You must be at least 21 years of age to register and use the Platform, in accordance with Philippine gaming laws and PAGCOR regulations. We do not knowingly collect personal data from individuals under the age of 21.

If we become aware that personal data has been collected from a person under 21 years of age without verifiable parental or guardian consent, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on the Platform, please contact us immediately at [email protected].

12. International Data Transfers

The tm777 Platform is operated primarily for users in the Philippines, and we endeavor to store and process personal data within the Philippines where practicable. However, some of our third-party service providers — including cloud infrastructure and analytics partners — may process data in other countries.

Where personal data is transferred outside the Philippines, tm777 ensures that appropriate safeguards are in place to protect your data, including contractual clauses that require recipients to maintain data protection standards consistent with the DPA 2012. By using the Platform, you consent to such transfers where necessary for the provision of our services.

13. Changes to This Privacy Policy

tm777 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered players via email or in-platform notification.

We encourage you to review this Privacy Policy periodically. Your continued use of the Platform following any changes constitutes your acceptance of the updated Policy. If you do not agree to the revised Policy, you must stop using the Platform and may request account closure by contacting our support team.

14. Contact Us & Data Protection Officer

tm777 has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act of 2012 and this Privacy Policy. If you have any questions, concerns, or requests regarding your personal data or this Policy, please contact us:

• Email: [email protected] (plain text — not a clickable link)
• Subject Line: "Data Privacy Request – [Your Username]"
• Response Time: We aim to respond to all data privacy inquiries within 30 days of receipt.

If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, which is the regulatory authority responsible for enforcing the Data Privacy Act of 2012.